If I return early, can I…

If I return early, can I cancel the insurance policy?

Should you return early from your stay abroad, a phone call or an email is sufficient. We will then calculate your exact premium depending on the number of days you stayed abroad. You only pay for the actual period of insurance. No service fee will be charged for this reimbursement. If you return earlier than expected, please inform us immediately, as the cancellation will take effect on the day we receive it at the earliest. If your or your visitor’s visa has been refused, a reimbursement of the insurance premium is possible. For the reimbursement of the premium, please provide us with the rejection letter from the embassy or consulate together with a full copy of your visitor’s passport.