How are your invoices refunded – If you receive an invoice? If…
How are your invoices refunded – If you receive an invoice?
If you receive a doctor’s invoice after the treatment, please send the original invoice along with your completed claim form to DR-WALTER and name the account you want the reimbursement transferred to.
Please note: laboratory bills as well as prescriptions can only be reimbursed when we receive the doctor’s original invoice (along with the diagnosis). Processing of bills/invoices usually takes 14 days.
Please send your invoice to:
DR-WALTER GmbH
Abteilung Leistung (Claims Department)
Eisenerzstr. 34
53819 Neunkirchen-Seelscheid
Germany