I did not receive the documents by email. What can I do? Following your application, you will immediately receive…

I did not receive the documents by email. What can I do?

Following your application, you will immediately receive an email with your insurance certificate as well as the customer information and the “Ärzte-Info-Ticket” (medical info card). If you did not receive an email, please check the mentioned email address and take a look in the SPAM folder.