What is a return transport and when am I entitled to it?
The return transport of the insured person is the medically reasonable and justifiable transport of the insured person to the place of residence in the home country or to the nearest suitable hospital to the place of residence if, due to illness or possible undersupply, treatment cannot or can only be carried out inadequately in the country of travel.
In the event of repatriation, the insured person is dependent on either medical supervision or a special medical facility, such as an extra seat in the aircraft or intensive care transport by ambulance flight.
Trained medical staff decides and plans the medically reasonable and justifiable return transport based on the respective needs of the patient.
If there is an emergency situation that may require a return transport, please contact the assistance.
