Upcoming hospital stay. If you plan to stay at a hospital, please…

Upcoming hospital stay.

If you plan to stay at a hospital, please call the 24-hour emergency number of your insurer to receive information about appropriate hospitals nearby and how to further proceed. 24-hour emergency number worldwide, without USA and Canada: +49 (0) 2247 922 50 14 in case of urgent medical emergencies and assistance services 24-hour emergency number USA and Canada: Toll-free: +1-877-835-6243 or 786-522-1345 (local call) in case of urgent medical emergencies and assistance services If you are admitted to a hospital, you will be asked about your insurance cover. You are covered by international health insurance. The policy covers treatment within compulsory health insurance without optional services. The easiest way for you is to present your insurance certificate during the admission. After your admission, the hospital will contact us and, under normal circumstances, we will then settle the billing directly with the hospital.